Frequently Asked Questions
How much is delivery?
RM7 anywhere in Malaysia. FREE from RM100 in West Malaysia, and FREE from RM150 to Sabah, Sarawak and Labuan.
How long does delivery take?
Most orders arrive within 3 to 5 working days. Sabah and Sarawak can take a little longer.
Can I track my order?
Yes. We ship with Pos Laju and send you the tracking link by WhatsApp and email as soon as your parcel is on its way.
How do I pay? Is cash on delivery available?
Yes, cash on delivery (COD) is available on orders of 2 jars and above. 1-jar orders are paid online by online banking (FPX), card or e-wallet. For COD orders, we'll send you a WhatsApp — just tap Confirm and we'll ship your order.
Is it very salty?
It's savoury from the salted fish, balanced with tangy and gently spicy flavours. A spoonful goes a long way with a plate of rice.
How spicy is it?
Mild. It's flavour-forward — salty, sour and savoury, with gentle heat rather than fire.
Is it ready to eat?
Yes. Open the jar and eat it straight away with rice, eggs, porridge or bread. No cooking needed.
Does the achar contain preservatives?
No. It's made in small batches the traditional way, with no preservatives added.
How long does it keep?
About 6 months unopened. Once opened, keep it in the fridge and use a clean, dry spoon.
Are there any allergens I should know about?
Contains fish. It's made in a small kitchen alongside other ingredients, so we can't call it certified allergen-free.
Is there a minimum order?
No minimum. Order one jar or twenty. The bigger packs simply work out cheaper per jar.
Which pack should I buy?
1 jar (RM32) if you're trying it for the first time. 2 jars (RM55) is what most people come back for. The Family Pack, 4 jars (RM105) is the best value and ships free in West Malaysia — it's also what people buy to share or give as gifts. The 6-jar Jimat Pack (RM155) ships free anywhere in Malaysia.
Do you have monthly plans?
Yes. Our Monthly Plans deliver 2 jars every month for 3, 6 or 12 months, with delivery included. You can reschedule any delivery by WhatsApp.
What if my jar arrives damaged, or my order is wrong or missing?
WhatsApp or email us within 7 days of delivery with your order number and a clear photo of the jar and parcel. Once we've checked it, we'll arrange a replacement or refund. T&Cs apply. As this is a food product, we can't accept returns or refunds for change of mind. See our refund policy.
Do you ship to Sabah and Sarawak?
Yes, with tracking. Delivery is RM7, or free from RM150. East Malaysia deliveries can take a few days longer than the Peninsula.
Still have a question?
WhatsApp us at 011-1088 1389 or email hello@acarking.com — a real person replies to every message.